Shipping policy
Thank you for visiting and shopping at kodalights.com. KODA is committed to providing our customers with the best shipping options available. This policy outlines the terms and conditions customers should be aware of when placing an order with us.
📦 Processing Time
- Orders placed before 11:00 AM PT (Monday–Friday) will be processed the same business day.
- Orders placed after 11:00 AM PT will be processed on the next business day.
- We do not process orders on weekends or U.S. public/federal holidays.
- During high-volume periods, shipments may be delayed by a few days. You can track your order using our Order Status page.
🚚 Shipping Methods & Delivery Times
|
Shipping Method |
Estimated Delivery Time |
|---|---|
|
UPS Ground |
1–5 Business Days |
|
UPS 2nd Day Air |
2 Business Days |
|
UPS Next Day Air |
1 Business Day |
Delivery estimates apply to orders placed before 11:00 AM PT on business days.
📍 Shipping Destinations
Continental U.S. (48 States)
- Free UPS Ground shipping for orders $50 or more.
- Expedited services (UPS 2nd Day, Next Day Air) available at checkout; shipping cost is calculated based on item weight/dimensions.
Non-Continental U.S.
-
We ship to Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands via discounted UPS Ground rates.
Restrictions
- We do not ship to P.O. Boxes.
📬 Shipping Confirmation & Order Tracking
After placing your order, you’ll receive a shipping confirmation email with tracking details. Tracking typically updates within 48 hours.
If you do not see updates within 10 business days, please contact us at: info@kodalights.com
💲 Shipping Rates Summary
|
Order Total |
Standard Shipping |
|---|---|
|
Under $50 |
$10 |
|
$50 or more |
FREE |
Some items may have specific shipping fees, clearly shown during checkout.
❓ Frequently Asked Questions
Will all items in my order arrive together?
We try our best to ship all items together. However, items may ship separately based on warehouse location or packaging needs. You will receive separate tracking emails if applicable.
Can I change the shipping address after placing my order?
You can cancel or update your order within 60 minutes. After that, orders cannot be changed.
If a package is lost due to an incorrect address, we are not responsible for replacing or refunding the item.
🔔 Important Notes
- Orders canceled after 1 hour may incur return shipping fees.
- If the wrong address is provided and leads to loss or delivery failure, the customer bears full responsibility.